Ms Linehan and Ms Waters subsequently worked under Mr Lloyd. They described the contrast between him and Sr Lucilla. The changes brought about by the new manager resulted in proper structures being put in place; training for staff improved; regular staff meetings were held; and the children were much happier, safe and more settled.
There was a conflict of evidence between Sr Viola, the senior diocesan nun, and Sr Serena, the local head, as to the latter’s role in monitoring Sr Lucilla. Sr Serena testified that the only brief she had was to befriend Sr Callida and encourage her to become closer to the Community. She denied that she was ever asked to report specifically to the Diocesan Leadership about whether or not there was any substance to the rumours about the drinking. The Congregation has submitted that there was a system for monitoring Sr Callida but, for unusual and unexpected reasons, the system failed.